Installers Training System
Excellent product quality is fundamental, and proper installation and after-sales service are equally important. To ensure the final part of the sales chain is effectively implemented, we will provide the following training for installers.
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01
Product Knowledge
Basic Functions and Features of the Product
Technical Specifications and Parameters
Key Components and Materials
Product Advantages and Market Positioning
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02
Installation Training
Pre-Installation Preparations (Environmental Assessment, Safety Inspections, etc.)
Installation Steps and Procedures
Usage of Installation Tools and Equipment
Safety Regulations and Precautions
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03
Debugging and Configuration
Initial System Start-up and Setup
Software Configuration and Parameter Settings
Common Issues and Troubleshooting
How to Perform System Upgrades and Maintenance
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04
Operation and Usage
User Interface and Operation Guide
How to Monitor Battery Status and Performance
User Manual and Technical Support Resources
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05
Maintenance and Servicing
Regular Maintenance Content and Frequency
How to Clean and Inspect the Equipment
Prevención y manejo de fallas comunes
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06
After-Sales Service
After-Sales Service Process and Policies
How to Handle Customer Complaints and Feedback
Spare Parts and Replacement Services
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07
Legal and Compliance Requirements
International Certifications and Standards for the Product (CE, UL, etc.)
Electrical Regulations and Installation Codes in Different Countries
Environmental Protection and Recycling Requirements
We will provide systematic installation training and real-time installation guidance to each of our customers. Installers who have completed our comprehensive training will be issued with authorized installation certificates to ensure that the products are used in the safest possible conditions.
